Frequently Asked Questions

Q. Can we just come down and watch with the children? Is there an admission price to do this if so?
A. Spectators as always are FREE. Only those taking part in activities need to purchase tickets.

Q. I worry about parking. Is there anywhere nearby to park?
A. Parking will be tight and it is likely that the main car park will be full early. If possible, and you are local, please walk or cycle. If driving, parking is limited - ideally park in the public or overflow car park at the far side of Lake 12 off Station Road. There is a small charge for this parking, but there is a footpath linking back to the main entrance.

Q. Will tickets be available to purchase on the day?
A. This is one of the most popular event in our calendar and tickets invariably sell out. To guarantee admission, we highly recommend reserving in advance.

Q. Do I have to book for activity times?
A. No need to pre-book activity times. 

Q. Can we bring our dog with us?
A. Well behaved dogs are more than welcome at SCO. As it is going to be a busy day, we ask that you keep them on leads at all times.

Q. Will you cancel if it is bad weather?
A. No way - We love this stuff no matter what the weather. Having said that, if we get a tornado or lightening storm, we will likely make an exception.

Q. What age are activities appropriate for?
A. Most activities are best for those 8 years old and up to do on their own. We obviously ask that you stay on site, but safety cover will be keeping an eye out for them. Children age 3-7 can join in with most activities if accompanied by an adult on the water - E.g. Tandem kayaks, Canoe Tours, Fun Boat sailing, Sailing Boat Trips, Power Boat Rides are all perfect for parents and younger children to enjoy together.

Q. Does our 5... 6... 7 year old need a ticket?

A. Anyone looking to take part in the on the water activities will need a ticket and an admission wristband, no matter what their age.

Q. Can we get a refund if we change our mind?
A. We are unable to offer refunds after ticket purchase due to the popularity of this event. If your request is due to an unforeseen medical, please contact us with details of your request at reception@southcerneyoutdoor.co.uk  

Q. Will wetsuits be available on the day?
A. Due to the number of people taking part and the type of activities on offer, we will not be able to hire wetsuits on the day. Lake temperatures in early August are usually in the mid twenties Celcius but most activities will not require you to get wet. Obviously everyone doing a water activity will be equipped with a buoyancy aid.